About us
Amader Durgapur Purbo (Our Durgapur East) is a public service platform for the people of Durgapur Purba Assembly Constituency. Our promise: your problem, our responsibility.
Who it is for
Residents of Durgapur Municipal Corporation wards 1–10 and 23–28, and of Amlajora, Gopalpur and Molandighi gram panchayats in Kanksa block.
What you can do here
• Report a civic problem — roads, water, street lights, drains, garbage and more — with a photo and the location.
• Follow your complaint with its complaint number and get updates by SMS.
• Tell us when a problem is fixed, or reopen it if it is not.
• Read official notices, find camps and events near you, and look up services and government schemes.
• In an emergency, find the official helpline numbers quickly.
How complaints are handled
Every complaint gets a number. It is checked, sent to the team responsible for that ward and that kind of problem, and followed until it is fixed. Each step has a time limit, and late complaints are raised to senior staff automatically. Before a complaint is closed, you are asked whether the problem is really solved.
Your information
We ask only for what is needed to solve your problem. Your mobile number is never shown publicly. Please read our Privacy notice.
Contact
Office: [address — fill in]
Phone: [number — fill in]
Office hours: [days and times — fill in]
Who it is for
Residents of Durgapur Municipal Corporation wards 1–10 and 23–28, and of Amlajora, Gopalpur and Molandighi gram panchayats in Kanksa block.
What you can do here
• Report a civic problem — roads, water, street lights, drains, garbage and more — with a photo and the location.
• Follow your complaint with its complaint number and get updates by SMS.
• Tell us when a problem is fixed, or reopen it if it is not.
• Read official notices, find camps and events near you, and look up services and government schemes.
• In an emergency, find the official helpline numbers quickly.
How complaints are handled
Every complaint gets a number. It is checked, sent to the team responsible for that ward and that kind of problem, and followed until it is fixed. Each step has a time limit, and late complaints are raised to senior staff automatically. Before a complaint is closed, you are asked whether the problem is really solved.
Your information
We ask only for what is needed to solve your problem. Your mobile number is never shown publicly. Please read our Privacy notice.
Contact
Office: [address — fill in]
Phone: [number — fill in]
Office hours: [days and times — fill in]